At ind96, we treat your personal data with the same seriousness we apply to the security of your funds. This Privacy Policy explains precisely what data we collect, why we collect it, how it is stored, who we share it with, and how you can exercise your rights as an ind96 member.
Six principles that underpin how ind96 handles your personal data. Full details follow in the policy document below.
ind96 collects only the personal data that is strictly necessary to provide the Services, verify your identity, and comply with anti-money-laundering obligations. We do not collect data speculatively or for purposes beyond those disclosed in this policy.
All personal data held by ind96 is stored on encrypted servers protected by 256-bit SSL/TLS protocols. Access is restricted to authorised personnel on a strict need-to-know basis. We conduct regular security audits and penetration tests.
ind96 does not sell, rent, or trade your personal data to any third party for marketing or commercial purposes. Data shared with payment processors and KYC partners is shared only to the extent required to deliver the specific service.
As an ind96 member, you have the right to access, correct, and request deletion of your personal data, subject to our legal and regulatory retention obligations. Submit a data access or deletion request via our 24/7 live chat or support email.
ind96 uses cookies and similar tracking technologies solely to maintain your session, remember your preferences, and analyse aggregate platform usage. We do not use third-party advertising cookies. You can manage cookie preferences in your browser settings.
Personal data is retained only for as long as necessary to fulfil the purposes for which it was collected, or to comply with applicable legal and regulatory requirements. Retention schedules are reviewed periodically and data is securely deleted when no longer needed.
This Privacy Policy ("Policy") describes how ind96 ("ind96", "we", "us", "our") collects, uses, stores, discloses, and protects the personal data of individuals ("you", "your", "Member") who access or use the ind96 online betting and gaming platform available at ind96.vip (the "Platform").
ind96 is committed to protecting the privacy and security of your personal data. This Policy is intended to be read in conjunction with the ind96 Terms & Conditions, which also govern your relationship with the Platform. By registering an Account with ind96 or otherwise using the Services, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein.
If you do not agree to this Policy, you must not create an Account or use the ind96 Services. If you have existing concerns about how we handle your data, please contact us using the details provided in Section 14 of this Policy.
Scope: This Policy applies to all personal data collected by ind96 through the Platform, our customer support channels, email , live chat, and any other direct interaction with ind96. It covers data collected from Members based in Indonesia and from any other jurisdiction in which ind96 operates.
For the purposes of applicable data protection legislation, ind96 acts as the data controller in respect of the personal data it collects directly from Members through the Platform. ind96 determines the purposes and means of processing your personal data and is responsible for ensuring that such processing is carried out lawfully, fairly, and transparently.
Where ind96 engages third-party service providers — such as payment processors, KYC verification partners, and fraud detection vendors — those parties act as data processors operating under ind96's instructions and under the terms of written data processing agreements that impose obligations equivalent to those in this Policy.
ind96 collects the following categories of personal data, depending on how you interact with the Platform:
Full legal name, date of birth, nationality, government-issued identification number (e.g., Indonesian KTP number or passport number), and a copy of the relevant identity document where required for KYC verification.
Residential address in Indonesia (street address, city, province, and postal code), email address, and Indonesian mobile phone number. This data is used to communicate with you about your Account and to deliver account notifications.
Bank account details (for Members using BCA, BRI, BNI, Mandiri, CIMB Niaga, Bank Permata, or BSI), e-wallet identifiers (for OVO, DANA, GoPay, ShopeePay, or LinkAja), and cryptocurrency wallet addresses (for USDT and BTC transactions). ind96 does not store full payment card numbers; card-based transactions are handled exclusively by PCI-DSS-compliant payment processors.
Records of all deposits, withdrawals, wagers, game play sessions, and bonus redemptions associated with your Account, including transaction amounts, timestamps (in WIB), payment methods used, and transaction reference numbers.
Internet Protocol (IP) address, device type and operating system, browser type and version, screen resolution, session duration, pages visited on the Platform, clickstream data, and unique device identifiers. This data is collected automatically when you access the Platform.
Your chosen username, account preferences, language settings, marketing communication preferences, game history, and any information you voluntarily provide in communication with our customer support team.
Records of any deposit limits, loss limits, session time-outs, cooling-off periods, or self-exclusion requests that you have set or that have been applied to your Account by ind96 in accordance with our Responsible Gaming obligations.
Sensitive Data: ind96 does not intentionally collect special categories of sensitive personal data (e.g., health data, racial or ethnic origin, religious beliefs, or political opinions) unless explicitly required by applicable law or to support a Responsible Gaming intervention where you have provided that information voluntarily.
| Category | Examples | Primary Purpose |
|---|---|---|
| Identity | Full name, DOB, KTP / passport number | Account registration, KYC compliance |
| Contact | Email, phone number, Indonesian address | Account communications, verification |
| Financial | Bank account, e-wallet ID, crypto wallet | Deposits, withdrawals, AML compliance |
| Transaction | Wager history, deposit/withdrawal records | Account management, dispute resolution |
| Technical | IP address, device ID, browser type | Security, fraud detection, analytics |
| Profile | Username, preferences, support history | Personalisation, customer service |
| Responsible Gaming | Limits set, self-exclusion requests | Player protection obligations |
ind96 collects your personal data through the following means:
ind96 processes your personal data only for specified, explicit, and legitimate purposes. The table below sets out the primary purposes for which we process your data and the legal basis on which each processing activity rests:
| Purpose | Data Categories Used | Legal Basis |
|---|---|---|
| Account registration & management | Identity, Contact, Profile | Contractual necessity |
| KYC / identity verification | Identity, Financial | Legal obligation (AML regulations) |
| Processing deposits & withdrawals | Financial, Transaction | Contractual necessity |
| Fraud prevention & security | Technical, Financial, Identity | Legitimate interests |
| Responsible Gaming monitoring | Transaction, Responsible Gaming | Legal obligation; legitimate interests |
| Customer support & dispute resolution | Identity, Contact, Transaction, Profile | Contractual necessity; legitimate interests |
| Platform analytics & improvement | Technical, Profile | Legitimate interests |
| Promotional communications (opt-in only) | Contact, Profile | Consent |
ind96 does not process your personal data for any purpose that is incompatible with the purposes listed above without first providing you with notice and, where required, obtaining your consent.
ind96 may share your personal data with the following categories of third-party service providers who process data on our behalf under binding contractual terms:
ind96 may disclose your personal data to law enforcement agencies, regulatory authorities, courts, or other government bodies where we are legally required to do so, or where we reasonably believe such disclosure is necessary to prevent or report a crime, protect the safety of any person, or comply with a binding legal order.
In the event that ind96 undergoes a merger, acquisition, restructuring, or sale of all or a substantial portion of its assets, your personal data may be transferred as part of that transaction. We will provide notice to affected Members before their personal data is transferred or becomes subject to a different privacy policy.
ind96 does not sell, rent, or trade your personal data to any third party for their own marketing or commercial purposes. This is an absolute commitment, not a qualified one.
ind96 is an internationally operated platform. Your personal data may be transferred to and processed in countries outside Indonesia, including countries where ind96's hosting infrastructure, KYC partners, or other service providers are located. These countries may have data protection laws that differ from those in Indonesia.
Where ind96 transfers personal data internationally, we ensure that appropriate safeguards are in place, including:
Your Assurance: Regardless of where your data is processed, ind96 applies the same data protection standards described in this Policy. The geographic location of our servers does not diminish the protections afforded to you as a Member.
ind96 retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable legal and regulatory obligations. The following general retention periods apply:
At the end of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be associated with an individual.
ind96 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, loss, destruction, alteration, or disclosure. These measures include:
Despite these measures, no data transmission over the internet can be guaranteed to be completely secure. You play an important role in your own data security by using a strong, unique password for your ind96 Account, enabling two-factor authentication (2FA), and ensuring that you log out of your Account on shared devices. If you suspect that your Account has been compromised, please contact our live chat support team immediately.
Cookies are small text files placed on your device by a website you visit. They are widely used to make websites function efficiently and to provide information to the website operator. ind96 uses cookies and similar technologies (such as web beacons and local storage) to operate the Platform and improve your experience.
ind96 does not permit third-party advertising networks or data brokers to place cookies on the Platform. Any third-party cookies that may be present are limited to those placed by our analytics and security tool providers, who are contractually prohibited from using that data for any purpose other than providing their service to ind96.
You can manage or disable non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the Platform — in particular, disabling strictly necessary cookies will prevent you from logging in to your Account. Consult your browser's help documentation for instructions on managing cookie settings.
As a Member of ind96, you have the following rights in relation to your personal data:
To exercise any of the above rights, please contact our data protection team via live chat or at the support email address provided in Section 14. We may need to verify your identity before processing a data rights request. We aim to respond to all data rights requests within 30 days of receipt of a verified request.
Note: Exercising your data rights — for example, requesting erasure of certain data — may affect ind96's ability to continue providing the Services to you. We will inform you of any such impact before acting on your request.
The ind96 Platform and all Services are strictly intended for individuals aged 21 and over. ind96 does not knowingly collect personal data from anyone under the age of 21. If we become aware that personal data has been collected from a minor without parental or guardian consent, we will take immediate steps to delete that data and close the associated Account.
If you are a parent or guardian and believe that your child (under 21) has created an ind96 Account or provided personal data to the Platform, please contact us immediately at the details in Section 14 so that we can investigate and take appropriate action.
ind96 may update this Privacy Policy from time to time to reflect changes in our data practices, the Services we offer, or applicable legal requirements. When material changes are made to this Policy, we will:
Your continued use of the Platform following the posting of an updated Privacy Policy constitutes your acceptance of the revised terms. We encourage you to review this Policy periodically so that you remain informed about how ind96 protects your data.
If you have any questions, concerns, or requests relating to this Privacy Policy or to the way ind96 handles your personal data, please contact us through the following channel:
When contacting us about a data rights request, please include your registered username and, where possible, a brief description of the data concerned to help us process your request efficiently. We may be required to verify your identity before acting on certain requests.
By using the ind96 Platform, you confirm that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. This Policy should be read alongside the ind96 Terms & Conditions and Responsible Gaming policy.
Now that you understand how ind96 protects your personal data, explore our full range of games and sports betting markets — backed by SSL encryption, fast IDR payouts, and 24/7 support.
21+ only | Please gamble responsibly | Terms & Conditions apply